Replacing hardware

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Handling static-sensitive devices

Do not open the static-protective package containing the new component until the defective component has been removed and you are ready to install the new component. Static electricity, although harmless to you, can seriously damage computer components.


When you handle parts and other computer components, take these precautions to avoid static damage:

  • Limit your movement. Movement can cause static electricity to build up around you.
  • Always handle parts and other computer components carefully. Handle PCI/PCI-Express cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
  • Prevent others from touching the parts and other computer components.
  • Touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the package and your body before you install or replace a new part.
  • When possible, remove the new part from the static-protective package, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on the package.
  • Do not place the part on the computer cover or other metal surface.