Recovery information

This section provides instructions on how to recover your operating system.

Note: If a device does not work correctly after recovering the operating system, update the device driver. See Keeping your computer current.

To recover your Windows 10 operating system, use the following solutions:

Use Windows recovery solutions.
- Use recovery solutions in Windows Settings.
  1. Click the Start button to open the Start menu.
  2. Click Settings > Update & Security > Recovery.
  3. Follow the instructions on the screen to choose the appropriate recovery solution.
- Use System Restore to restore system files and settings to an earlier point.
  1. Click the Start button to open the Start menu.
  2. Click Windows System > Control Panel.
  3. View Control Panel by Large icons or Small icons, and then click Recovery > Open System Restore.
  4. Follow the instructions on the screen.
- Use the File History tool to restore your files from a backup.
  Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool.
  1. Click the Start button to open the Start menu.
  2. Click Windows System > Control Panel.
  3. View Control Panel by Large icons or Small icons, and then click File History > Restore personal files.
  4. Follow the instructions on the screen.
- Use the Windows recovery environment by doing one of the following:
  - After several consecutive failed boot attempts, the Windows recovery environment might start automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
  - Select the recovery medium you created earlier with the Windows tool as the startup device. See Selecting a temporary startup device. Then, follow the instructions on the screen to choose the appropriate recovery solution.
Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.
- If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
- If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key. See Calling for service.