ThinkPad X1 Carbon Gen 13 User Guide

Error messages

An error message is displayed for each error detected in POST or system operation. Refer to the error messages in the table below to solve your computer problems.

If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See Lenovo Customer Support Center.

Message

Solution

0190: Critical low-battery error

The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries.

0191: System Security - Invalid remote change requested

The system configuration change has failed. Confirm the operation and try again.

0199: System Security - Security password retry count exceeded.

This message is displayed when you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again.

0271: Check Date and Time settings.

The date or the time is not set in the computer. Enter the UEFI BIOS menu and set the date and time.

210x/211x: Detection/Read error on HDDx/SSDx

The storage drive is not working. Reinstall the storage drive. If the problem still exists, replace the storage drive.

Error: The non-volatile system UEFI variable storage is nearly full.

Note:

This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as UEFI BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage.
Press F1 after the error message is displayed to enter the UEFI BIOS menu. A dialog asks for confirmation to clean up the storage. If you select “Yes”, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If you select “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo-authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.