Set, change, and remove a password

Before you start, print these instructions.

  1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

  2. Select Security > Password by using the arrow keys.

  3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords, any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password

If you forget your power-on password, do the following to remove the power-on password:
  • If you have set a supervisor password and remember it:
    1. Restart the computer. When the logo screen is displayed, immediately press F1.

    2. Type the supervisor password to enter the UEFI BIOS menu.

    3. Select Security > Password > Power-On Password by using the arrow keys.

    4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

    5. In the Changes have been saved window, press Enter.

    6. Press F10 to save changes and exit the UEFI BIOS menu.

  • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

What to do if you forget your NVMe password

If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see CRU replacement.

What to do if you forget your supervisor password

If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.

What to do if you forget your system management password

If you forget your system management password, do the following to remove the system management password:
  • If you have set a supervisor password and remember it:
    1. Restart the computer. When the logo screen is displayed, immediately press F1.

    2. Type the supervisor password to enter the UEFI BIOS menu.

    3. Select Security > Password > System Management Password by using the arrow keys.

    4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

    5. In the Changes have been saved window, press Enter.

    6. Press F10 to save changes and exit the UEFI BIOS menu.

  • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.