Cloud bare metal recovery (for selected models)

This feature enables you to remove all user files on your computer and restore the Windows operating system from Cloud (Microsoft^® Connected System Recovery). Before using this feature, read the following information.

Note:

This feature will restore your computer to the Windows operating system preinstalled at the factory. Do not use this feature if a customized operating system is installed on your computer, otherwise the customized functions or applications cannot be restored.
This feature only works with wired network (connected via the Ethernet connector on your computer) and wireless network (WPA2 personal only).

Do the following to restore the Windows operating system:

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Select Config > Reinstall Windows from Cloud. Follow the on-screen instructions to enable this feature.
Press F10 to save changes and exit.
The computer will restart automatically. When the logo screen is displayed, press F12.
Select App Menu > Reinstall Windows from Cloud, and then follow the on-screen instructions.

If the recovery process fails, you still have other options to restore the Windows operating system. For more information, refer to Self-help resources.