Wireless LAN problem

Note: The wireless LAN feature is available only on some models.

The wireless LAN feature does not work.

Solutions:
  • Enable the wireless LAN feature in the Setup Utility program.

  • For Windows operating system, enable the wireless LAN feature in Windows Settings. Open the Start menu, and then click Settings > Network & Internet > Wi-Fi. Turn on the Wi-Fi feature.

  • Enable the wireless LAN devices.
    1. Right-click the Start button to open the Start context menu.

    2. Click Device Manager. Type the administrator password or provide confirmation, if prompted.

    3. Expand Network adapters to display all network devices.

    4. Right-click each Wi-Fi devices, and then click Enable device.

  • Update or reinstall the wireless LAN driver. See Keeping your computer current.