Bluetooth problems

The Bluetooth feature does not work.

Solutions:

• Enable the Bluetooth feature in the Setup Utility program.

• Enable the Bluetooth devices. Do the following:

  1. Right-click the Start button to open the Start context menu.

  2. Click Device Manager. Type the administrator password or provide confirmation if prompted.

  3. Expand Bluetooth to display the Bluetooth devices. Right-click each Bluetooth device and then click Enable device.

  4. Expand Network adapters. Right-click each Bluetooth device and then click Enable device.

• Turn on the Bluetooth radio on Windows operating system. Do the following:

  1. Open the Start menu.

  2. Click Settings > Devices > Bluetooth & other devices.

  3. Turn on the Bluetooth switch to enable the Bluetooth feature.

• Update or reinstall the Bluetooth driver. See Keeping your computer current.

No sound comes from the Bluetooth headset or headphones.

Solution:

Select the Bluetooth headset or headphones as the default audio output device in advanced sound settings.