Serial connector problems

Problem

Solution

The serial connector cannot be accessed.

  • Connect the serial cable from the serial connector on the computer to the serial device. If the serial device has its own power cord, connect the power cord to a grounded electrical outlet.

  • Turn on the serial device and keep the device online.

  • Install any programs supplied with the serial device. Refer to the documentation that comes with the serial device for more information.

  • If you added one serial-connector adapter, ensure that the adapter is installed correctly.