Solutions:
Connect the USB cable from the USB connector to the USB device. If the USB device has its own power cord, connect the power cord to a grounded electrical outlet.
Turn on the USB device and keep the device online.
Install any device drivers or programs supplied with the USB device. Refer to the documentation that comes with the USB device for more information.
Disconnect and reconnect the USB connector to reset the USB device.
Ensure that the Smart USB Protection function is disabled. To configure the Smart USB Protection function, see Using the Smart USB Protection function.