Audio problems

The audio cannot be heard on the Windows operating system.

Solutions:

If you are using powered external speakers that have an On/Off control, ensure that:
- The On/Off control is set to the On position.
- The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
If your external speakers have a volume control, ensure that the volume is not set too low.
Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers settings are not selected and none of the volume settings is set too low.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.
For some computers that have a front audio panel, ensure that the volume is not set too low.
Ensure that your external speakers (and headphones, if used) are connected to the correct audio connectors on the computer. Most speaker cables are color-coded to match the connectors.

Note: When external-speaker or headphone cables are connected to the audio connectors, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled. Therefore, you must use the audio connectors on the audio adapter.
Ensure that the program you are running is designed for use on the Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound feature. The program must be configured to use Sound Blaster Pro or Sound Blaster emulation.
Ensure that the audio device drivers are correctly installed.

The sound comes from one of the external speakers.

Solutions:

Ensure that the speaker cable is inserted completely into the connector on the computer.
Right-click the volume icon in the Windows notification area on the taskbar. Then, click Open Volume Mixer and select the desired speaker. Click the Levels tab and ensure that the Balance settings are set correctly.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system.