Ensure that you follow the order of installing memory modules shown in the following figure.

Remove any media from the drives and turn off all connected devices and the computer. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.
Remove the computer cover. See Removing the computer cover.
Remove the front bezel. See Replacing the front bezel.
Pivot the drive bay assembly upward. See Pivoting the drive bay assembly upward and downward.
Replace the memory module.


Reinstall the removed parts. To complete the replacement, see Completing the parts replacement.