Record product information and problem details before you contact
Lenovo.
| Product information |
Problem symptoms and details |
- Product name
- Machine type and serial number
|
- What is the problem? Is it continuous or intermittent?
- Any error message or error code?
- What operating system are you using? Which version?
- Which software applications were running at the time of the problem?
- Can the problem be reproduced? If so, how?
|
Note: The product name and serial number can usually be found on the
bottom of the computer, either printed on a label or etched on the
cover.