Use a recovery drive to restore or reset Windows

If Windows cannot start, you can use a recovery drive (created in advance) to restore or reset Windows.

1. Connect the recovery drive to your computer; restart your computer and set it to start from the recovery drive.
   Note: For computers without a USB Type-A connector, you may need to purchase and use an adapter (USB Type-C to Type-A) to use a recovery drive.
2. On the Choose an option screen, select Troubleshoot.
3. Choose a recovery option.
   • Select Advanced Options > System Restore to restore your computer to a system restore point.
   • Or select Recover from a drive to reset your computer.
     Note: If you did not select the Back up system files to the recovery drive option when creating the recovery drive, Recovery from a drive is not available.
     Attention: All personal files created on your computer will be deleted after recovering from the drive.