Smart Care
Smart Care is a unified software solution to provide prompt support from Lenovo support experts, eliminating the need for multiple platforms. In Smart Care, you can get help from Lenovo on hardware and software solutions using your computer or mobile devices with intuitive interfaces.
To access Smart Care, open the Vantage app, and then click Smart Care from the side panel menu.
Key features:- Check, renew, or upgrade warranty.
- Get in-time support from Lenovo through multiple channels. For example, you can query BIOS problems through a live chat, a live call or even sharing your screen. If you want to query your issue later, you can schedule a callback or submit a ticket.
Note: The availability of these services depends on your warranty, country or region, and language. - Explore Lenovo knowledge base, including user guides, feature articles, and feature videos.
- Diagnose and troubleshoot an issue step by step to help you quickly identify and resolve the issue.