Recover your Windows operating system

When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.

Note:

Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https://support.lenovo.com/solutions/ht512575.

The following table lists these options and the recommended scenarios for each option.

Option

Recommended scenario

Microsoft Connected System Recovery (for selected models)

You want to recover your Windows operating system from Cloud.

Lenovo recovery option

You want to recover your Windows operating system from the Lenovo Support Web site.