Before you contact Lenovo

Prepare the needed information before you contact Lenovo.

  1. Record the problem symptoms and details:

    • What is the problem? Is it continuous or intermittent?

    • Any error message or error code?

    • What operating system are you using? Which version?

    • Which software applications were running at the time of the problem?

    • Can the problem be reproduced? If so, how?

  2. Record the system information:
Parent topic: Call Lenovo

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