What should I do if my computer stops responding? | Press and hold the power button until the computer turns off. Then restart the computer. |
What should I do if I spill liquid on the computer? |
|
Where can I get the latest device drivers and UEFI/BIOS? |
|
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources | How to access? |
---|---|
Troubleshooting and frequently asked questions | |
Accessibility information | Lenovo Accessibility |
Reset or restore Windows |
|
Use Lenovo Vantage or PC Manager to:
|
Use Windows Search. |
Product documentation:
|
|
Lenovo Support Web site with the latest support information of the following:
|
Visit Lenovo Support |
Windows help information |
|
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.
Record product information and problem details before you contact Lenovo.
Product information | Problem symptoms and details |
---|---|
|
|
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to Support Phone List.
Services available during the warranty period
Services not covered
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
Back to topDuring and after the warranty period, you can purchase additional services from Lenovo at Warranty Upgrade.
Service availability and service name might vary by country or region.
Back to topDepending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.
USB device | Data rate (Gbit/s) |
---|---|
3.2 Gen 1 | 5 |
3.2 Gen 2 | 10 |