Microsoft® Windows® 7 Hints & Tips on ThinkCentre®, ThinkStation™, and Value Line Desktop Computers

Things to confirm before installing Windows 7

This site contains a set of Hints & Tips that document special requirements or considerations for installing and using the Microsoft® Windows® 7 operating system on your ThinkCentre®, ThinkStation™, or Value line desktop computer. Before you start the installation, Lenovo strongly recommends you to make sure your system is using the latest BIOS and drivers. To check for and download the latest BIOS and drivers, go to the Lenovo Web site at http://www.lenovo.com/support.

Title:

1. Display mode settings cannot be saved for each user account

Affected Systems:

- It is common for all ThinkCentre, ThinkStation, and Value line desktop systems.

Symptom:

Display mode settings, including Resolution, Orientation, and Multiple displays, cannot be saved for each user. When you switch to another user account, the Display mode settings will keep the same as those for the previous user account.

Cause:

This is by design of Windows 7.

Solution:

No solution.

 

Title:

2. The system cannot be woken up from Sleep mode by the ping command

Affected Systems:

- It is common for all ThinkCentre, ThinkStation, and Value line desktop systems.

Symptom:

After you go into Device Manager, click Ethernet driver > Properties, and then select Allow the computer to turn off the device to save power and Allow this device to wake the computer on the Power Management tab, the system cannot be woken up from Sleep, Hybrid sleep, or Hibernation mode by the ping command sent from another computer.

Cause:

This is by design of Windows 7.

Solution:

No solution.

 

Title:

3. The Guest account has a wrong picture displayed after you change the picture

Affected Systems:

- It is common for all ThinkCentre, ThinkStation, and Value line desktop systems.

Symptom:

When you log in to your system using a Guest account and change the Guest account picture, the Guest account picture goes blank on the Change Guest Options window. The picture you select will not be displayed on the Welcome window either.

Cause:

This is by design of Windows 7.

Solution:

Change the Guest account picture when you log in as the administrator.

 

Title:

4. The New Display Detected window will not open after an external monitor is connected

Affected Systems:

- It is common for all ThinkCentre, ThinkStation, and Value line desktop systems.

Symptom:

When an external monitor is connected to the computer, Windows 7 does not open the New Display Detected window.

Cause:

This is by design of Windows 7. It is a new feature of Windows 7, which differs from Windows Vista. You can still set the display mode by pressing Windows logo key+P.

Solution:

No solution.

 

Title:

5. Failed to upgrade from Windows Vista SP1 to Windows 7

Affected Systems:

- ThinkStation S10
- ThinkStation D10

Symptom:

When you try to upgrade your operating system from Windows Vista Service Pack 1 (SP1) to Windows 7, the upgrade fails and your operating system restores to Windows Vista SP1. An error message displays, saying "Install Windows: This version of Windows could not be installed. Your previous version of Windows has been restored. And you can continue to use it. Before trying to install this version of Windows again, check online to see if it is compatible with your computer. Go to the Microsoft Web site (www.microsoft.com) and search for 'upgrade advisor'."

Cause:

The issue occurs when the following three conditions are met at the same time:

- You are using only the SAS (Serial Attached SCSI) hard disk drive.
- In BIOS, the SATA RAID Enable option is enabled.
- The Intel Matrix Storage Manager driver version is 7.8.0.1012.

Solution:

Before upgrading to Windows 7, disable the SATA RAID Enable option in BIOS by doing the following:

  1. Go into your system BIOS.
  2. Select Devices > IDE Drives Setup > SATA RAID Enable. Set the SATA RAID Enable option value to Disabled.
  3. Press F10 to save configuration changes and exit BIOS.

 

Title:

6. There are two yellow warning icons for Intel AMT devices in Device Manager

Affected Systems:

- ThinkCentre M57, M57p

Symptom:

In Device Manager, there are yellow warning icons for the following AMT devices:

PCI Serial Port
PCI Simple Communications Controller

When you try to install the Windows Vista® AMT driver downloaded from the Lenovo Support Web site at http://www.lenovo.com/support, the following error message is displayed:

"This operating system is not supported. Setup will exit."

Cause:

The Windows 7 AMT driver is required.

Solution:

No solution.

 

Title:

7. No Safely Remove option for some removable storage devices in Windows Explorer

Affected Systems:

- It is common for all ThinkCentre, ThinkStation, and Value line desktop systems.

Symptom:

After you go into Computer and then right-click the icon for removable storage devices, such as USB memory key, USB hard disk drive, and optical disk drive, there is no Safely Remove option on the pop-up menu.

Cause:

This is by design of Windows 7.

Solution:

You can safely remove these removable storage devices by performing the following procedure:

In the Windows notification area on the taskbar, click the Safely Remove Hardware and Eject Media icon, then select the device you want to remove.

Notes: For optical disk drives, if there is a disc in the optical disk drive, there will be two Eject options listed: one is to eject the optical disk drive, and the other is to eject the disc. Select the right device or disc you want to safely remove.